Janice V. Kapner
Janice V. Kapner
Areas of Experitise

Strategic Communications Leadership

Brand & Culture Transformation

Executive & Crisis Advisory

Meet Janice
Janice V. Kapner is a widely regarded strategic communications and brand executive known for distilling complexity into clear, compelling narratives that accelerate performance and guide organizations through transformation. With more than three decades supporting Fortune 50 companies and technology innovators, she has become a trusted advisor to CEOs, C-suite leaders, boards, and executive teams navigating brand evolution, cultural change, crisis response, and organizational growth. Today, Janice advises leaders and organizations through consulting, board-level counsel, executive communications strategy, speaking engagements, and agency partnerships.
As T-Mobile’s former Chief Communications & Corporate Responsibility Officer, Janice built and scaled a 160-person global organization, helped lead the company’s turnaround, and played an instrumental role in the historic $26 billion Sprint merger. Her leadership contributed to T-Mobile’s rise to become the largest U.S. wireless provider, increasing revenue from $21 billion to more than $80 billion. She previously held senior positions at Microsoft, leading global communications for the $20 billion Office division and supporting the launch of Office 365. Earlier, she shaped growth and M&A strategies at Silicon Valley startups. Her work has earned recognition from PRWeek, PR News, and PRSA
Latest Articles From My Blog
Would your executive team know exactly what to do if a serious crisis started tomorrow? A written crisis plan is
What does leadership silence really cost an organization? Communication debt accumulates when leaders postpone difficult conversations, leave important questions unanswered,
How can communications leaders build teams that thrive through constant change? This article explores what it takes to create a
